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FAQ's How much does UK delivery cost and how long does it take - Hyper link to delivery details What if I miss Parcelforce How long do I have to return an item? - If you are unhappy with your purchase please let us know as soon a possible unless its faulty we would like this to be within 90 days. Can I cancel an order online? --  In some situations we maybe able to cancel your order so email or call us 01622 629029 , however if you have received an email confirmation your order has already been dispatched or delivered then you will need to follow our return procedure What are my payment options -  Visa, Mastercard, Delta, Maestro, Paypal, Bank Transfer How does the click and collect service work? - Please go online and order then simply email and say you with collect from our store in Tonbridge Kent and we will immediately refund postage. How can I view the products - Please email for opening hours and directions. Why are products showing out of stock? - This means we are expecting the products to be back in stock quickly, wherever possible we hold good stock levels but from time to time products sell out and there is a short lead time. Please email for product availability  What if I need my order quickly? - Please email or call 01622 629029 with the product description and your postcode